[work performance]
This page gathers selected references on work performance, including task, contextual, adaptive, and episodic performance, as well as its predictors and measurement models.
The bibliography follows the original spirit of the site: a selective guide for consultation rather than an exhaustive review.
[selected references]
ARCHER, M. S. Being human: the problem of agency. Cambridge: Cambridge University Press, 2000.
ARTHUR, M. B.; ROUSSEAU, D. M. (Ed.). The boundaryless career. New York: Oxford University Press, 1996.
BANDURA, A. Self-efficacy. New York: Freeman, 1997.
BEAL, D. J.; WEISS, H. M.; BARROS, E.; MACDERMID, S. M. An episodic process model of affective influences on performance. Journal of Applied Psychology, v. 90, n. 6, p. 1054-1068, 2005.
BARRICK, M. R.; MOUNT, M. K. The Big Five personality dimensions and job performance: a meta-analysis. Personnel Psychology, v. 44, n. 1, p. 1-26, 1991.
BINNEWIES, C.; SONNENTAG, S.; MOJZA, E. J. Daily performance at work: feeling recovered in the morning as a predictor of day-level job performance. Journal of Organizational Behavior, v. 30, n. 1, p. 67-93, 2008.
BOBKO, P.; ROTH, P. L.; POTOSKY, D. Derivation and implications of a meta-analytic matrix incorporating cognitive ability, alternative predictors, and job performance. Personnel Psychology, v. 52, n. 3, p. 561-589, 1999.
BONFIM, M. C. do; GONDIM, S. M. G. Trabalho emocional: demandas afetivas no exercício profissional. Salvador: EDUFBA.
BORMAN, W. C.; BRUSH, D. H. More progress toward a taxonomy of managerial performance requirements. Human Performance, v. 6, n. 1, p. 1-21, 1993.
BORMAN, W. C.; MOTOWIDLO, S. J. Expanding the criterion domain to include elements of contextual performance. In: SCHMITT, N.; BORMAN, W. (Ed.). Personnel selection in organizations. New York: Jossey-Bass, 1993. p. 71-98.
BORMAN, W. C.; MOTOWIDLO, S. J. Task performance and contextual performance: the meaning for personnel selection research. Human Performance, v. 10, n. 2, p. 99-109, 1997.
BORMAN, W. C.; HANSON, M. A.; HEDGE, J. W. Personnel selection. Annual Review of Psychology, v. 48, p. 299-337, 1997.
BRIEF, A. P.; MOTOWIDLO, S. J. Prosocial organizational behaviors. Academy of Management Review, v. 11, n. 4, p. 710-725, 1986.
CAMPBELL, J. P. Modeling the performance prediction problem in industrial and organizational psychology. In: DUNNETTE, M. D.; HOUGH, L. M. (Ed.). Handbook of industrial and organizational psychology. Palo Alto: Consulting Psychologists Press, 1990. p. 687-732.
CAMPBELL, J. P. The definition and measurement of performance in the new age. In: ILGEN, D. R.; PULAKOS, E. D. (Ed.). The changing nature of performance. San Francisco: Jossey-Bass, 1999. p. 399-429.
CAMPBELL, J. P.; GASSER, M. B.; OSWALD, F. L. The substantive nature of job performance variability. In: MURPHY, K. R. (Ed.). Individual differences and behavior in organizations. San Francisco: Jossey-Bass, 1996. p. 258-299.
CAMPBELL, J. P.; MCCLOY, R. A.; OPPLER, S. H.; SAGER, C. E. A theory of performance. In: SCHMITT, N.; BORMAN, W. C. (Ed.). Personnel selection in organizations. San Francisco: Jossey-Bass, 1993. p. 35-70.
CHEN, C. C.; CHIU, S. F. The mediating role of job involvement in the relationship between job characteristics and organizational citizenship behavior. The Journal of Social Psychology, v. 149, n. 4, p. 474-494, 2009.
CLOT, Y. Travail et pouvoir d'agir. Paris: PUF, 2008.
CLOT, Y. Le travail à coeur. Paris: La Découverte.
CONWAY, J. M. Distinguishing contextual performance from task performance for managerial jobs. Journal of Applied Psychology, v. 84, n. 1, p. 3-13, 1999.
DEJOURS, C. Travail, usure mentale. Paris: Bayard.
FAY, D.; SONNENTAG, S. Rethinking the effects of stressors: a longitudinal study on personal initiative. Journal of Occupational Health Psychology, v. 7, p. 221-234, 2002.
FRESE, M.; ZAPF, D. Action as the core of work psychology: a German approach. In: TRIANDIS, H. C.; DUNNETTE, M. D.; HOUGH, L. M. (Ed.). Handbook of industrial and organizational psychology. 2nd ed. Palo Alto, CA: Consulting Psychologists Press, 1994. p. 271-340.
FRESE, M.; FAY, D. Personal initiative: an active performance concept for work in the 21st century. In: STAW, B. M.; SUTTON, R. I. (Ed.). Research in organizational behavior. Greenwich, CT: JAI Press, 2001. p. 133-187.
FRIED, Y.; FERRIS, G. R. The validity of the job characteristics model: a review and meta-analysis. Personnel Psychology, v. 40, n. 2, p. 287-322, 1987.
GOFFMAN, E. A representação do eu na vida cotidiana. Petrópolis: Vozes.
GRIFFIN, M. A.; NEAL, A.; NEALE, M. The contribution of task performance and contextual performance to effectiveness. Applied Psychology: An International Review, v. 49, n. 3, p. 517-533, 2000.
GRIFFIN, M. A.; HESKETH, B. Adaptable behaviours for successful work and career adjustment. Australian Journal of Psychology, v. 55, p. 65-73.
GRIFFIN, M. A.; NEAL, A.; PARKER, S. K. A new model of work role performance: positive behavior in uncertain and interdependent contexts. Academy of Management Journal, v. 50, n. 2, p. 327-347, 2007.
HACKMAN, J. R.; OLDHAM, G. R. Motivation through the design of work: test of a theory. Organizational Behavior and Human Performance, v. 16, p. 250-279.
HANGES, P. J.; SCHNEIDER, B.; NILES, K. Stability of performance: an interactionist perspective. Journal of Applied Psychology, v. 75, n. 6, p. 658-667, 1990.
HATTRUP, K.; O'CONNELL, M. S.; WINGATE, P. H. Prediction of multidimensional criteria: distinguishing task and contextual performance. Human Performance, v. 11, n. 4, p. 305-319, 1998.
HENRY, R. A.; HULIN, C. L. Stability of skilled performance across time: some generalizations and limitations on utility. Journal of Applied Psychology, v. 72, n. 3, p. 457-462, 1987.
HESKETH, B.; NEAL, A. Technology and performance. In: ILGEN, D. R.; PULAKOS, E. D. (Ed.). The changing nature of performance. San Francisco: Jossey-Bass, 1999. p. 21-55.
HOFMANN, D. A.; JACOBS, R.; BARATTA, J. E. Dynamic criteria and the measurement of change. Journal of Applied Psychology, v. 78, n. 2, p. 194-204, 1993.
HOFMANN, D. A.; JACOBS, R.; GERRAS, S. J. Mapping individual performance over time. Journal of Applied Psychology, v. 77, n. 2, p. 185-195, 1992.
HUMPHREY, S. E.; NAHRGANG, J. D.; MORGESON, F. P. Integrating motivational, social, and contextual work design features: a meta-analytic summary and theoretical extension of the work design literature. Journal of Applied Psychology, v. 92, n. 5, p. 1332-1356, 2007.
HUNT, S. T. Generic work behavior: an investigation into the dimensions of entry-level, hourly job performance. Personnel Psychology, v. 49, n. 1, p. 51-83, 1996.
HUNTER, J. E.; HUNTER, R. F. Validity and utility of alternative predictors of job performance. Psychological Bulletin, v. 96, n. 1, p. 72-98, 1984.
ILGEN, D. R.; HOLLENBECK, J. The structure of work: job design and roles. In: DUNNETTE, M. D.; HOUGH, L. M. (Ed.). Handbook of industrial and organizational psychology. Palo Alto: Consulting Psychologists Press, 1991. p. 165-208.
JOHNSON, J. W. Toward a better understanding of the relationship between personality and individual job performance. In: BARRICK, M. R.; RYAN, A. M. (Ed.). Personality and work. San Francisco: Jossey-Bass, 2003. p. 83-120.
KAHN, R. L.; WOLFE, D. M.; QUINN, R. P.; SNOEK, J. D.; ROSENTHAL, R. A. Organizational stress: studies in role conflict and ambiguity. New York: Wiley, 1964.
KANFER, R.; HEGGESTAD, E. D. Motivational traits and skills: a person-centered approach to work motivation. In: CUMMINGS, L. L.; STAW, B. M. (Ed.). Research in organizational behavior. Greenwich, CT: JAI Press, 1997. p. 1-56.
KANFER, R.; KANTROWITZ, T. M. Ability and non-ability predictors of job performance. In: SONNENTAG, S. (Ed.). Psychological management of individual performance. Chichester: Wiley, 2002. p. 27-50.
KEIL, C. T.; CORTINA, J. M. Degradation of validity over time: a test and extension of Ackerman's model. Psychological Bulletin, v. 127, n. 5, p. 673-697, 2001.
KLUGER, A. N.; DENISI, A. The effects of feedback interventions on performance: a historical review, a meta-analysis, and a preliminary feedback intervention theory. Psychological Bulletin, v. 119, n. 2, p. 254-284, 1996.
LONDON, M.; MONE, E. M. Continuous learning. In: ILGEN, D. R.; PULAKOS, E. D. (Ed.). The changing nature of performance. San Francisco: Jossey-Bass, 1999. p. 119-153.
LHUILIER, D. Travail, management et santé psychique. Connexions, v. 91, p. 85-101, 2009.
MCCLOY, R. A.; CAMPBELL, J. P.; CUDECK, R. A confirmatory test of a model of performance determinants. Journal of Applied Psychology, v. 79, n. 4, p. 493-505, 1994.
MOTOWIDLO, S. J.; BORMAN, W. C.; SCHMIT, M. J. A theory of individual differences in task and contextual performance. Human Performance, v. 10, n. 2, p. 71-83, 1997.
MOTOWIDLO, S. J.; VAN SCOTTER, J. R. Evidence that task performance should be distinguished from contextual performance. Journal of Applied Psychology, v. 79, n. 4, p. 475-480, 1994.
MURPHY, K. R. Dimensions of job performance. In: DILLON, R.; PELLIGRINO, J. (Ed.). Testing: applied and theoretical perspectives. New York: Praeger, 1989. p. 218-247.
MURPHY, K. R. Is the relationship between cognitive ability and job performance stable over time? Human Performance, v. 2, n. 3, p. 183-200, 1989.
MURPHY, K. R. Job performance and productivity. In: MURPHY, K. R.; SAAL, F. E. (Ed.). Psychology in organizations. Hillsdale: Lawrence Erlbaum, 1990. p. 157-176.
ORGAN, D. W. Organizational citizenship behavior. Lexington, MA: Lexington Books, 1988.
ORGAN, D. W.; RYAN, K. A meta-analytic review of attitudinal and dispositional predictors of organizational citizenship behavior. Personnel Psychology, v. 48, p. 775-802, 1995.
PARKER, S. K.; TURNER, N. Work design and individual work performance. In: SONNENTAG, S. (Ed.). Psychological management of individual performance. Chichester: Erlbaum, 2002. p. 69-93.
PLOYHARD, R. E.; HAKEL, M. D. The substantive nature of performance variability: predictive validity and biodata. Personnel Psychology, v. 51, n. 4, p. 859-901, 1998.
VAN DYNE, L.; LEPINE, J. A. Helping and voice extra-role behaviors: evidence of construct and predictive validity. Academy of Management Journal, v. 41, n. 1, p. 108-119, 1998.
VINCHUR, A. J.; SCHIPPMANN, J. S.; SWITZER, F. S.; ROTH, P. L. A meta-analytic review of predictors of job performance for salespeople. Journal of Applied Psychology, v. 83, n. 4, p. 586-597, 1998.
VISWESVARAN, C.; ONES, D. S. Perspectives on models of job performance. International Journal of Selection and Assessment, v. 8, n. 4, p. 216-226, 2000.
VISWESVARAN, C.; ONES, D. S. Job performance: assessment issues in personnel selection. In: EVERS, A.; ANDERSON, N.; SMIT-VOSKUIJL, O. (Ed.). The Blackwell handbook of personnel selection. New York: Blackwell, 2005. p. 354-375.
VISWESVARAN, C.; ONES, D. S.; SCHMIDT, F. L. Comparative analysis of the reliability of job performance ratings. Journal of Applied Psychology, v. 81, n. 5, p. 557-574, 1996.
VISWESVARAN, C.; SCHMIDT, F. L.; ONES, D. S. Is there a general factor in ratings of job performance? Journal of Applied Psychology, v. 90, n. 1, p. 108-131, 2005.
WALDMAN, D. A.; AVOLIO, B. J. Aging and work performance in perspective: contextual and developmental considerations. In: FERRIS, G. R.; ROWLAND, K. M. (Ed.). Research in personnel and human resources management. Greenwich: JAI Press, 1993. p. 133-162.